The Customer Journey has changed.

As digital traffic continues to cultivate showroom traffic, dealerships are pining for every additional lead and investing heavily in complex online marketing to get even a slight uptick in their conversion rates or visit-to-lead ratios. Meanwhile, too many existing leads are falling through the cracks, which equates to a lot of wasted ad spend that can be avoided with proper Lead Management tools in place.

With RAPID RTC Lead Manager and Chat, we equip your business with the tools to provide premium, relevant, and personalized experiences to every digital customer inquiry while generating more quality leads in the process.

Intuitive & Adaptive

Our tools require no application to download, special software or hardware – we are device and platform agnostic.

Maximized Customer Experience

While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today.

We’ve got you covered

Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams, all are certified, bilingual and 100% dedicated to providing best-in-class service.

Business Intelligence

There is no shortage of data in today’s industry, but providing valuable data is what sets us apart. We believe in small data, not big data – we offer intelligence that is real-time, transparent and actionable.

Every Lead Addressed.
Every Experience Maximized.

Our clients see positive, measurable results to both their lead numbers and conversion rates within the first month.

Over 12 million leads processed
30 minutes average response time
100% – every lead addressed

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Over 12 million leads processed

30 Minutes average response time

Every lead addressed

Don’t make your prospects wait. Allow us to facilitate your online conversations.

We pre-qualify and connect prospects from your virtual showroom to your physical.

Prospects who chat are 3 times more likely to purchase
We increase your leads up to 100%
Our concierge team averages an industry leading 7 seconds to answer

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Prospects who chat are 3 times more likely to purchase

We increase your leads up to 100%

Our concierge team averages an industry leading 7 seconds to answer

Let your customers ask questions when – and how – they want.

RAPID RTC Text connects customers to your sales team in real-time, turning texts into sales.

90% of prospects prefer to be texted
120% increase in lead generation when offering Text & Chat
64% of consumers have a positive perception of companies that offer Text

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of prospects prefer to be texted

increase in lead generation when offering Text & Chat

of consumers have a positive perception of companies that offer Text

Facebook Lead Ads

Unsure of how to manage your
Facebook Lead Ads?

Our Facebook approved integration eliminates the need to manually download .CSV files and delivers them in real-time to your sales staff.

No more .CSV downloads.
Real-time incoming lead notifications.
Respond to all of your lead sources in one platform.

100% lead response rate.
Set lead request type to simplify salesperson response.
Pull in all custom questions for the Salesperson to review.
Campaign and ad information is included in the comments.

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Facebook Marketplace

Another familiar platform car
buyers trust.

Are your sales staff equipped to effectively answer Facebook Marketplace inquiries? Our Facebook approved integration delivers alerts to your sales staff in real-time, keeps conversation history for persistent communications, and attaches vehicle ad details with every customer inquiry to ensure an efficient & effective response.

Marketplace leads delivered direct to the showroom floor.
No Facebook login required.
No Marketplace leads unanswered.

Stay engaged with persistent communication.
Notifications and reminders – we send alerts every 20 minutes until somebody picks up
Complete mobility – no apps or downloads.
Lead Lockout – prevents multiple people from responding.

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