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The Car Buyer's Journey has Evolved.
As car buyers spend more of their time online, the majority of customers are forming their critical first impression of a dealership digitally as opposed to in the physical showroom. RAPID RTC offers a comprehensive digital communications platform (Lead Manager, Live Dealer, Chat, Text, Social) that aggregates all consumer-initiated digital engagement methods and connects those online consumers to sales advisors in real-time providing a premium omni-channel customer experience throughout the online purchase journey.
Intuitive & Adaptive
Our tools require no application to download, special software or hardware – we are device and platform agnostic.
Maximized Customer Experience
While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today.
We’ve got you covered
Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams, all are certified, bilingual and 100% dedicated to providing best-in-class service.
Business Intelligence
There is no shortage of data in today’s industry, but providing valuable data is what sets us apart. We believe in small data, not big data – we offer intelligence that is real-time, transparent and actionable.
