The Customer Journey has changed.
With RAPID RTC Lead Manager and Chat, we equip your business with the tools to provide premium, relevant, and personalized experiences to every digital customer inquiry while generating more quality leads in the process.
Maximized Customer Experience
While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today.
We’ve got you covered
Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams, all are certified, bilingual and 100% dedicated to providing best-in-class service.
There is no shortage of data in today’s industry, but providing valuable data is what sets us apart. We believe in small data, not big data – we offer intelligence that is real-time, transparent and actionable.
- Prospects who chat are 3 times more likely to purchase
- We increase your leads up to 100%
- Our concierge team averages an industry leading 7 seconds to answer
- 90% of prospects prefer to be texted
- 120% increase in lead generation when offering Text & Chat
- 64% of consumers have a positive perception of companies that offer Text