Product Analyst

RAPID RTC is seeking an experienced and energetic full-time Product Analyst to join our team. The Product Analyst is responsible for understanding and executing many of the day to day tactical requirements as well as supporting the ongoing efforts towards product evolution, maintenance and governance of RAPID RTC online lead management product(s). The Product Analyst must understand the priority OEMs and dealers place on e-leads and will collect, categorize and assist with the prioritization of the requirements with OEM and dealer business requirements in mind. Additionally, the Product Analyst will be required to liaise between various internal and external stakeholders and offer input on how RAPID RTC products evolve to meet those needs. The Product Analyst must be well versed in RAPID RTC’s business, the working of OEMs and dealers, as well as how technology can be leveraged to meet those needs.

 

The position involves…

  • Provide RAPID RTC input to the Evolution and Sustainment pod of RAPID RTC Products
  • Work closely with various RAPID RTC teams to analyze business requirements as they relate to RAPID RTC product sustainment
  • Prepare internal and external communication/messaging regarding new releases
  • Prepare product deployment release notes
  • Provide direction/validation to client messaging for Client Services, Dealer Sales Division, and other team members as necessary
  • Review client case logs and synthesize the contents to find opportunities for product improvement
  • Conduct research, reports, etc. in support of product evolution
  • Provide analysis of reports produced with the business of RAPID RTC and product evolution in mind
  • Assist with governance and ensuring the “general health” of RAPID RTC products over time
  • Manage RAPID RTC Product Helpdesk submissions

 

Our ideal candidate will have…

  • Ability to work independently, yet collaboratively
  • Excellent communication skills (internally and externally), ability to effectively communicate with technical and application delivery teams
  • Ability to formulate thoughts quickly, think critically and is detail-oriented
  • Flexibility to meet deadlines when required
  • Business-mindset and ability to build trust-based relationships
  • Strong reporting skills and research skills
  • Proficient in the use of Microsoft Excel
  • Subject matter authority in e-leads – understands digital car shopper and their needs
  • Must understand the automotive industry (dealers and OEM)
  • Must understand technology and how it can be leveraged
  • Location: Winnipeg, Manitoba

 

RAPID RTC offers a competitive compensation package including benefits, and a fun yet challenging work environment. We promote continuous improvement in our staff, processes, technological skills, and foster career growth throughout.

If you are ready for the challenge, please forward your resume to hr@rapidrtc.com.









Limit of 10 MB. Please submit .doc, .docx, .pdf or .txt files only.


Limit of 10 MB. Please submit .doc, .docx, .pdf or .txt files only.

* indicates required field

Please

Back to Jobs