News Feed

(MISSISSAUGA, ONT.)— Subaru Canada, Inc. (SCI) is pleased to introduce RAPID RTC Live Dealer, the first fully immersive, omni-channel experience that connects online customers in real-time to directly empower salespeople in a completely immersive, audio/visual consultative sales process online. Working with RAPID RTC Live Dealer, Subaru Canada offers customers the confidence of choice to maximize their online shopping experience. Customers can choose a preferred communication channel (chat, voice or video) to connect with a dealer. With the addition of video,…...

Winnipeg, MB (July 7, 2020) – RAPID RTC, the industry leader in digital communications and lead management, is proud to announce the addition of its Chat platform to BMW Group Canada’s premium customer experience, supporting the luxury manufacturer’s focus on providing innovative digital solutions for its customers.  RAPID RTC Chat will be available on BMW and MINI’s corporate sites, on BMW’s Virtual Showroom, on MINI’s Shop @ Home webpage, and on both brands’ regional advertising sites. The RAPID RTC Chat…...

Winnipeg, MB (May 21, 2020) – In order to support dealers’ digital retailing efforts, RAPID RTC has expedited the global launch date for the new fully immersive omni-channel platform called RAPID RTC Live Dealer. This tool enhances any digital retail platform by providing integrated chat, voice, and 1-way or 2-way video, and is designed exclusively to bring together the current automotive retail process and online shopper. RAPID RTC Live Dealer gives salespeople the opportunity to communicate and sell online when…...

To our valued customers; It is not lost on me that you are receiving an abundance of communications at this time, so I will attempt to make this brief. I see first-hand how difficult and stressful these circumstances have been for everyone around the globe and specifically the impact it has had on automotive dealers, OEMs and suppliers alike. As a family-first organization, please know we are working to find a balance so that we may continue to support you…...

A Note from RAPID RTC President & CEO, Glen Demetrioff, Regarding COVID-19 Since the news of COVID-19 (Coronavirus) broke, we continue to learn and respond to secure the health and safety of our employees, valued customers and the communities in which we do business. While we are cognizant that communications from suppliers is likely frequent, I would like to take a moment to share an update on behalf of RAPID RTC. Over the past few weeks, we have taken precautions…...

Winnipeg, MB (February 6, 2020) - RAPID RTC, the industry leader in Automotive B2C chat in Canada, is proud to announce a strategic collaboration with Cox Automotive Canada that will deliver a unique, unparalleled and fully integrated functionality to improve the customer journey and relationship from online to in-store. Through this new partnership, RAPID RTC will integrate its chat solution into Cox Automotive Canada’s Dealer.com and Dealertrack Digital Retailing systems to combine the personal touch of an in-store dealership experience…...

UK (Jan 16, 2019) - RAPID RTC, the market leading digital lead management software provider, has announced a new partnership with Kia Motors (UK) Limited to implement its RAPID RTC Lead Manager solution throughout the brand’s 190-strong dealer network. Already, 35 of Kia’s retailers are working with RAPID RTC and now all of the Korean brand’s nationwide network will be able to access this innovative digital lead management platform, enhancing their current e-lead solution. After a remarkable performance in 2019,…...

Dublin, Ireland (Nov 18, 2019) - RAPID RTC, the global authority in lead management has put down new roots, branching into the Irish market with a fresh sales proposition and the phased roll-out of its rapidly growing suite of digital products. Dealers and manufacturers in the Republic of Ireland will immediately benefit from access to RAPID RTC’s Lead Manager, which ensures 100% of all digital enquiries to dealerships are responded to with high quality responses enabling the dealer to create…...