Quality Assurance Analyst

RAPID RTC is seeking an experienced and energetic Quality Assurance Analyst to join our team. Reporting to the Manager of Quality Assurance, you will be responsible for verifying applications and/or data. The Quality Assurance Analyst will effectively use the most effective approach to achieve optimal quality and reduce risk, given time constraints and other limitations. Excellent analytical, communication and documentation skills are critical to this position.   The position involves… Performing software testing, data validation and release management, and developing…...
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Dealer Care Representative

RAPID RTC is seeking a Dealer Care Representative to join our team. You must be outgoing, organized, motivated, and possess excellent communication skills. You will be assisting professional salespeople and sales managers who require help leveraging our software solutions to enhance the sales process on the showroom floor. Your automotive experience will be combined with our technology training program to lay the foundation of a lasting career at RAPID RTC. Do you enjoy understanding dealers’ needs and have a desire…...
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Product Analyst

RAPID RTC is seeking an experienced and energetic full-time Product Analyst to join our team. The Product Analyst is responsible for understanding and executing many of the day to day tactical requirements as well as supporting the ongoing efforts towards product evolution, maintenance and governance of RAPID RTC online lead management product(s). The Product Analyst must understand the priority OEMs and dealers place on e-leads and will collect, categorize and assist with the prioritization of the requirements with OEM and…...
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Receptionist & Office Assistant

Reporting to the Office Manager, the Receptionist & Office Assistant will welcome and greet all visitors to the office, assist with scheduling meeting room requests and catering requirements, and answer and redirect incoming calls. The role will also be responsible for coordinating and booking travel for all staff, in addition to providing administrative support to leadership as required.   The position involves... Office Administration Greet and ensure visitors sign in at reception Answer incoming calls on main phone line, direct…...
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Senior Systems Operations Support

RAPID RTC is seeking an experience and energetic Senior Systems Operations Support to join our team. This position reports directly to the Manager, Systems Operations. As the Senior Systems Operations Support, you are a technical expert, who actively researches, reviews, evaluates and deploys computer systems, networking and software products, services and technologies, driven by RAPID RTC's business needs.   The position involves... Accountability for the day-to-day information operational tasks. Ability to influence the systems operation technology roadmap. Ensuring the appropriate…...
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Intermediate Systems Analyst

RAPID RTC is seeking an experienced Intermediate Systems Analyst to work closely within our Product Development team. You will utilize your strong communication and technical skills to assess the business and system requirements and recommend solutions in our world class enterprise lead management system. You will document all system requirements and work with internal departments and external stakeholders during different stages of the product development lifecycle to ensure requirements are being met.   The position involves… Bridging the gap between…...
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Business Intelligence Analyst

RAPID RTC is seeking an experienced Business Intelligence Analyst (BIA) to work closely within our Product Development team. You will utilize your strong communication and technical skills to develop business intelligence solutions based on business requirements.  Responsible for the development and support of querying, reporting and dashboards supporting various RAPID RTC strategic and operational initiatives. This role is expected to leverage data housed within several unique databases to create comprehensive reporting that identifies performance trends and opportunities.   The position…...
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Director, Dealer Support Services

RAPID RTC is seeking a mature and experienced professional for the position of Director, Dealer Support Services (“DDSP”). The DDSP will be responsible for directing, growing, and providing oversight to the Dealer Care and Training teams. This will include overseeing the management of day-to-day operations and tactical activities while directing strategic initiatives that ensure operational excellence. Direct reports will include a Dealer Care Manager, a Trainer Team Lead, and their respective teams. Both teams include approximately 15 members in total. The…...
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Business Development Manager

Reporting to the Vice President of Corporate Sales, you will be responsible for pursuing net new enterprise accounts. The ideal candidate possesses successful sales experience of complex IT solutions with multiple major accounts. Experience with sales pipeline management, Miller Heiman Large Account Management practices (or equivalent), knowledge of Salesforce and a proven ability to develop strong executive relationship. The successful candidate is expected to deliver to the highest level of excellence, affording additional career opportunities within our growing and dynamic…...
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Regional Manager

Working within a defined territory, the Regional Manager is responsible for generating and securing sales of RAPID RTC products directly into Automotive Dealerships.   Responsibilities Securing sales of RAPID RTC services & solutions to automotive dealerships throughout your respective territory Increase RAPID RTC Lead Manager and RAPID RTC Chat market penetration in line with agreed targets and business plans Managing the complete business development lifecycle from lead generation through to opportunity qualification, presentation, price negotiation, close and installation Build a…...
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