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Developer / WordPress Developer

RAPID RTC is a seeking talented Developer with WordPress experience to join our team. As a Developer, you will be working both to maintain and improve the current functionality and to work on new capabilities outlines in our development roadmap.   The position involves… Editing, maintaining, and updating reliable, high performing and usable responsive web pages Collaborating and communicating effectively within a multi-disciplinary team Working with the Digital Marketing team to implement digital marketing strategies on all websites Working along with the…...
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Quality Assurance Analyst

RAPID RTC is seeking an experienced and energetic Quality Assurance Analyst to join our growing team. Reporting to the Manager of Quality Assurance, you will be responsible for performing software testing, data validation and release management, and developing QA processes utilizing the Software Development Life Cycle methods and best practices.  The Quality Assurance Analyst will effectively use the most effective approach to achieve optimal quality and reduce risk, given time constraints and other limitations to ensure the delivery of high…...
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Director of Marketing & Communications

RAPID RTC, the premier authority in lead management software solutions is searching for a Director of Marketing & Communications (“DMC”) to direct their global marketing initiatives. Reporting to the Vice President of Product Strategy, the DMC will be responsible for leading the RAPID RTC brand & communications in a fast paced multi-national, B2B market. You will be looked upon to enhance/create and execute effective product, brand and communication strategies for North American, Europe and greenfield markets. Working closely with our cross…...
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Senior Information Security Analyst

The Senior Information Security Analyst (ISA) will be responsible for planning and tracking RAPID RTC's Security Program. The analyst is also responsible for producing analysis reports on a monthly basis for RAPID RTC. The ISA’s duties also include protecting the organization's systems, applications, network and devices with a series of tools, processes, and knowledge. The ISA will work at our head office and reports directly to the Manager, Information Security.   The position involves... Configure and run vulnerability scans against systems…...
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Intermediate Online Agent

RAPID RTC is seeking an experienced and energetic Intermediate Online Agent to join our team. The Intermediate Online Agent provides exemplary customer service to internal and external customers with focus given to the training and quality assurance of the overall eReceptionist team. The Intermediate Online Agent will handle concurrent customer online sessions to assist with answering questions, improving customer satisfaction, and ultimately increasing internet conversions.   This position involves... Serve as a subject matter expert for RAPID RTC Chat Understand…...
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Financial Analyst

RAPID RTC is seeking an experienced Financial Analyst to join our team. This individual will work alongside the Finance team and report directly to the Manager, Finance. The successful candidate will be responsible for accurate and timely preparation, review and analysis of company financial information for various entities.   The position involves... Support budget and monthly forecasting cycles Complete monthly variance reports Support month end closing process for all entities Review of monthly operating expenses Reconciliation of Balance Sheet accounts Complete…...
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Accounting Assistant

RAPID RTC is seeking a full-time Accounting Assistant to join our team. This individual will work alongside the Finance team and report directly to the Manager, Finance. The successful candidate will be responsible for accurate and timely preparation, review and analysis of accounting data for various DMT companies.   The position involves... Assist with Accounts Receivable process including monthly billing, posting of deposits, review of AR Accounts and assisting with collection calls Assist with Account Payable process including verification and posting…...
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Online Agent – Chat (Bilingual – French)

Are you a highly independent, self-motivated person who has the ability and desire to provide excellent customer service in both English and French? Are you able to work in a fast-paced environment while paying exceptional attention to detail and ensuring accuracy in data? Do you have the ability to learn new processes and adapt quickly to change? If this sounds like you, the RAPID RTC Bilingual - French Online Agent - Chat position will be the perfect place for you!…...
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Site Reliability Specialist (Engineer)

RAPID RTC is seeking an experienced Site Reliability Specialist (DevOps Engineer or Experienced Systems Administrator or Site Reliability Engineer). As part of the Site Reliability Specialist team you will be responsible with availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.  You will be working a highly skilled team that is constantly seeking to improve existing infrastructure and process.   The position involves… Getting to work closely with Software Developers and Fellow Site Reliability Specialists Making sure production…...
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Infrastructure Developer / DevOps

RAPID RTC is seeking an experienced and energetic Infrastructure Developer / DevOps to join our team. The Infrastructure Developer is a well-rounded individual with varied interests including infrastructure, technology, development and the business it enables. Their role is to automate, streamline and maintain technology solutions that support development, QA, and operations (internal and production). Although they are constantly keeping abreast of emerging tools and trends in the IT industry, they are results-driven and have the maturity to make recommendations that…...
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