Infrastructure Developer / DevOps

RAPID RTC is seeking an experienced and energetic Infrastructure Developer / DevOps to join our team. The Infrastructure Developer is a well-rounded individual with varied interests including infrastructure, technology, development and the business it enables. Their role is to automate, streamline and maintain technology solutions that support development, QA, and operations (internal and production). Although they are constantly keeping abreast of emerging tools and trends in the IT industry, they are results-driven and have the maturity to make recommendations that…...
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Product Analyst

RAPID RTC is seeking an experienced and energetic full-time Product Analyst to join our team. The Product Analyst is responsible for understanding and executing many of the day to day tactical requirements as well as supporting the ongoing efforts towards product evolution, maintenance and governance of RAPID RTC online lead management product(s). The Product Analyst must understand the priority OEMs and dealers place on e-leads and will collect, categorize and assist with the prioritization of the requirements with OEM and…...
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Product Manager

The Product Manager is responsible for coordinating product management research activities, day-to-day tactical support for client facing teams and activities supporting product evolution.  The Product Manager must ensure that competitive and market research is systematically collected to support analysis that will be used for market and feature decision making by executives.  The Product Manager must also ensure that activities that support the product evolution process are occurring in a timely and effective manner including deliverables from other teams like IT. …...
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Senior Information Security Analyst

The Senior Information Security Analyst (ISA) will be responsible for planning and tracking RAPID RTC's Security Program. The analyst is also responsible for producing analysis reports on a monthly basis for RAPID RTC. The ISA’s duties also include protecting the organization's systems, applications, network and devices with a series of tools, processes, and knowledge. The ISA will work at our head office and reports directly to the Manager, Information Security.   The position involves... Configure and run vulnerability scans against systems…...
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Human Resources Coordinator

The Human Resources Coordinator works alongside the Administrative, Finance, and Legal teams and reports directly to the Manager, Human Resources – Canada. They will assist in the management of a large and growing human resources function. A passion for people, policy, and procedure, in addition to having strong work ethic and initiative, are integral to the success of this position.   The position involves… Providing day-to-day support in the recruitment process including: Reviewing and posting of current open positions Compiling…...
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Business Intelligence Analyst

RAPID RTC is seeking an experienced Business Intelligence Analyst (BIA) to work closely within our Product Development team. You will utilize your strong communication and technical skills to develop business intelligence solutions based on business requirements.  Responsible for the development and support of querying, reporting and dashboards supporting various RAPID RTC strategic and operational initiatives. This role is expected to leverage data housed within several unique databases to create comprehensive reporting that identifies performance trends and opportunities.   The position…...
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Online Agents – Chat (Bilingual – French)

RAPID RTC is seeking experienced and energetic Online Agents - Chat (Bilingual - French) to join our team. The RAPID RTC Chat Online Agents are the first point of contact for all customers who engage in an online chat with our subscribed dealerships. The team offers bilingual services, though not all members of the team are bilingual. The team’s primary goal is to connect customers with salespeople at dealerships who subscribe to RAPID RTC Chat. If salespeople are not available to chat, the…...
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Intermediate .NET Developer

RAPID RTC is seeking a talented Intermediate .NET Developer to join our team. The Intermediate .NET Developer will be responsible for designing and developing robust, high performing enterprise web applications and systems that are part of our global platform of tools.   The position involves… Design and implementation of reliable, high performing and usable web applications Creation of detailed design documentation and diagrams Refactoring and creation of abstractions to simplify components and libraries and promote code re-use Diligently unit testing and…...
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Client Services Analyst (Bilingual – French)

Due to the overwhelming success of our lead management products, RAPID RTC has additional career opportunities for a technical and energetic Client Services Analyst (Bilingual - French). As an integral member of our Client Services team you will gain familiarity with our product set in order to provide outstanding technical support to our dealership clientele. You will deliver a consistent service experience to each customer and contribute to the ongoing improvement of the team and its processes. You will recognize and…...
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Project Manager

The Project Manager (PM) is the coordinator for any given project within RAPID RTC, regardless of its scope or time frame. PMs are responsible for coordinating the resources necessary and identifying project needs from all departments within the company, with the goal of successfully completing the project. There is no bias towards one department or team – the PM is focused solely on the deliverable. Their role is vital to the continued growth of RAPID RTC.   The position involves...…...
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