Keyloop acquires enquiryMAX and RAPID RTC

LONDON March 2, 2021 – Keyloop, a leading global supplier of technology solutions to the automotive industry, has today announced its acquisition of both Rapid RTC and enquiryMAX, bringing their lead aggregation, lead response, enquiry management, and showroom applications into the Keyloop product portfolio. These are amongst the first actions Keyloop, (formerly known as the International division of CDK Global), is taking since being acquired yesterday by Francisco Partners. These acquisitions represent Keyloop’s serious commitment to developing an open platform that connects…...
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Subaru Canada Introduces Immersive Online Sales Experience

(MISSISSAUGA, ONT.)— Subaru Canada, Inc. (SCI) is pleased to introduce RAPID RTC Live Dealer, the first fully immersive, omni-channel experience that connects online customers in real-time to directly empower salespeople in a completely immersive, audio/visual consultative sales process online. Working with RAPID RTC Live Dealer, Subaru Canada offers customers the confidence of choice to maximize their online shopping experience. Customers can choose a preferred communication channel (chat, voice or video) to connect with a dealer. With the addition of video,…...
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BMW Group Canada to Provide Customers a Real-Time Online Shopping Experience with RAPID RTC Chat

Winnipeg, MB (July 7, 2020) – RAPID RTC, the industry leader in digital communications and lead management, is proud to announce the addition of its Chat platform to BMW Group Canada’s premium customer experience, supporting the luxury manufacturer’s focus on providing innovative digital solutions for its customers.  RAPID RTC Chat will be available on BMW and MINI’s corporate sites, on BMW’s Virtual Showroom, on MINI’s Shop @ Home webpage, and on both brands’ regional advertising sites. The RAPID RTC Chat…...
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RAPID RTC Live Dealer Connects Salespeople & Online Shoppers in Real-Time With A Fully Immersive Omni-Channel Experience

Winnipeg, MB (May 21, 2020) – In order to support dealers’ digital retailing efforts, RAPID RTC has expedited the global launch date for the new fully immersive omni-channel platform called RAPID RTC Live Dealer. This tool enhances any digital retail platform by providing integrated chat, voice, and 1-way or 2-way video, and is designed exclusively to bring together the current automotive retail process and online shopper. RAPID RTC Live Dealer gives salespeople the opportunity to communicate and sell online when…...
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Our Actions to Assist Dealers Affected by COVID-19

To our valued customers; It is not lost on me that you are receiving an abundance of communications at this time, so I will attempt to make this brief. I see first-hand how difficult and stressful these circumstances have been for everyone around the globe and specifically the impact it has had on automotive dealers, OEMs and suppliers alike. As a family-first organization, please know we are working to find a balance so that we may continue to support you…...
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COVID-19 – A Message from Our President & CEO

A Note from RAPID RTC President & CEO, Glen Demetrioff, Regarding COVID-19 Since the news of COVID-19 (Coronavirus) broke, we continue to learn and respond to secure the health and safety of our employees, valued customers and the communities in which we do business. While we are cognizant that communications from suppliers is likely frequent, I would like to take a moment to share an update on behalf of RAPID RTC. Over the past few weeks, we have taken precautions…...
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RAPID RTC and Cox Automotive Canada Empower Customers & Salespeople with Unique & Improved Online Experience

Winnipeg, MB (February 6, 2020) - RAPID RTC, the industry leader in Automotive B2C chat in Canada, is proud to announce a strategic collaboration with Cox Automotive Canada that will deliver a unique, unparalleled and fully integrated functionality to improve the customer journey and relationship from online to in-store. Through this new partnership, RAPID RTC will integrate its chat solution into Cox Automotive Canada’s Dealer.com and Dealertrack Digital Retailing systems to combine the personal touch of an in-store dealership experience…...
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RAPID RTC and Kia Motors (UK) Limited announce an exciting new partnership

UK (Jan 16, 2019) - RAPID RTC, the market leading digital lead management software provider, has announced a new partnership with Kia Motors (UK) Limited to implement its RAPID RTC Lead Manager solution throughout the brand’s 190-strong dealer network. Already, 35 of Kia’s retailers are working with RAPID RTC and now all of the Korean brand’s nationwide network will be able to access this innovative digital lead management platform, enhancing their current e-lead solution. After a remarkable performance in 2019,…...
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6 Ways Chat Can Improve Your Dealership

The digital marketplace has become even more important for the automotive industry. 83% of consumers want to do one or more steps of the purchase process online and 7 out of 10 are more likely to buy from a dealership if they start the process online*. When the research phase reaches the point of seeking answers to their questions, many prospective buyers turn to online chat. If your dealership has not embraced chat for lead generation, it is likely time…...
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RAPID RTC – Team spirit drives innovation

Winnipeg, Manitoba (December 4, 2019 ) - When was the last time you’ve had a quality and fast response from a dealership during your car-purchasing journey? For Winnipeg-based RAPID RTC, that purchasing experience is the on-ramp to a successful business. “Our mission is to empower salespeople to deliver the best first impression in the automotive industry, by responding to every lead, every time with personalized experience,” says RAPID RTC founder and CEO Glen Demetrioff. RAPID RTC provides this unique software…...
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