Bryan Swanson, Internet Manager | Cam Clark Ford

RAPID RTC’s tools fill the lead generation void that our CRM doesn’t do very well. We have the peace of mind knowing that 100% of our leads are responded to and the information is funneled into one location where we can easily track the timing and quality of our team’s responses. The information then gets automatically sent into our CRM where we can follow the buyers along their purchasing journey.  A little while ago we had a record month for…...
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Raphael Wong, Sales Manager | MINI Richmond

We’ve seen an uptick in how well we connect with the customers since we’ve implemented RAPID RTC Chat.   Our sales team finds the system intuitive and easy to use. The built-in library allows them to share various assets to answer the buyer’s questions and provide them with a comfortable, premium experience.   Technology and client expectations have changed and it’s time that the industry caught up! RAPID RTC Chat sells itself really – try it and you’ll see....
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Brad Beckett, General Manager – Audi Boundary

We see a correlation between a rise in RAPID RTC Lead Manager/Chat leads and sales. Our team recognizes these opportunities can give their numbers a big boost and the tools are simple to learn on the fly. For Chat, their Concierge team is very professional as they create a natural, in-dealership experience for our customers and always capture contact information for follow-ups....
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Chris McGrath, Sales Manager – Capital Hyundai

Since we started using RAPID RTC Lead Manager, more than half our Internet leads have shown up in our showroom and often on the same day! It has breathed new life into our eLeads and how we treat them. Our sales team has fully embraced the tool and enjoys the healthy competition it provides. Managers are able to monitor performance in real-time and make adjustments as needed and, most importantly, our customers truly appreciate the attention we give them. We…...
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Justin Edgar, General Sales Manager – Mercedes-Benz Downtown Calgary

RAPID RTC Chat and Lead Manager give our staff and prospects the ability to communicate in real-time at the client’s request. We no longer have to rely on a third party to help answer questions that are asked during the chat process, because we control it! This has exponentially increased our information capturing and our set appointment ratio. In the age of online automotive sales, this is an incredible tool....
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Jordan Howard, General Manager – Capital Mitsubishi

RAPID RTC Chat is a world-class lead generator, having doubled our lead volume this past year. In terms of quality, the leads are as good as a family member or friend referring someone to our dealership – they are that qualified! In fact, 20-25% of our chats become showroom visits. Of those, we close almost double as sales, converting at a rate of 40-50%....
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Adam Trio, BDC/Marketing Manager – Gold Key Langley Volkswagen

RAPID RTC Lead Manager is amazing – our entire team loves it! We are very impressed with its usability and impressive speed. It has created a healthy sense of pride in our team to respond to all leads as quickly and professionally as possible and we’ve definitely seen increased customer traffic through our dealership as a result. We highly recommend this product....
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