CHANGE
Texting has become the preferred communication choice across most demographics. As businesses lag behind, offering customers the option to Text gives your business a distinct competitive advantage.
With modern communication moving at a faster pace then ever before, today’s customers expect immediate responses to their inquiries from the right person with the right answer, the first time.
RAPID RTC Text connects customers to your sales team in real-time, turning texts into sales.
RAPID RTC Text offers prospects, customers and salespeople an optimized texting experience during the first touchpoint – and encourages sales people to re-engage again later. We ensure every lead is heard, resulting in a positive perception of your brand and your business.
A better experience is at hand.
RAPID RTC Text is a direct channel for meaningful contact with your customers now, and down the road. Your dealership’s unique text number allows your sales staff to conveniently accept, view, and respond to any recent texts on their own device. We create a direct and lasting connection between your sales staff and customers that can be revisited again and again early in the buying experience.
Why RAPID RTC Text?
Meaningful conversations.
Meaningful conversations.
With our proprietary routing system, eligible sales consultants can text directly with active shoppers in real time.
An intuitive interface.
Our text platform allows you to attach a brochure, send a photo, or share a video without any additional app to download.
Better promotion.
Use your company’s unique text number in your advertising for additional lead generation, such as paid search and third-party websites.
Return on investment.
Our clients agree that Text pays for itself in no time through increased - and higher quality - lead generation and conversion rates.
An extraordinary customer experience.
Connections result in substantial, immediate engagement, with prompts for your sales team to pick up the conversation again later.
Improved business intelligence.
Text engagement metrics and a transcript of every conversation is instantly available for coaching and training opportunities.
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Text Sells.
How it Works.
RAPID RTC Text allows your customers to communicate directly with your sales staff through their mobile phone. Your team can then answer any purchase questions, attach a brochure, send a photo or video in real time, and receive a summary email of each day’s texting opportunities. Best of all, these conversations are fully visible to management, complete with metrics on team performance.
Customer initiates RAPID RTC Text
Sales team is notified
Conversation accepted
Reminders to re-engage
Conversations catalogued
